Oniqua Support

Oniqua recognizes that our support services need to extend beyond "when things go wrong." The nature of our analytical solutions and cataloging services require users to be proactive and creative as they seek new ways to improve effectiveness.

Accompanying all of our solutions and services is a friendly and dedicated support team, providing quick answers to queries and problems.

To lodge a Support Request or a Product Suggestion electronically, please follow the link and login to the Members Area...(here).

To reach Oniqua Support, free call:

   Australia: 1800 619 342
   USA: 1888 664 7821 (1888 oniqua1)

Email your queries to: support@oniqua.com or
Fax your queries to: +61 7 3369 6772

Oniqua's annual Maintenance and Support Services provide clients with the following benefits:

Helpdesk Support
Oniqua Customer Manager
Remote Diagnostics
Webcast Support
Webcast Training and Mentoring
Pre-paid Consulting
Product Suggestions
Service Packs
Upgrades
User Conference and Workshops.

Each benefit is explained indepth in Oniqua's 'Maintenance and Support Service Benefits' brochure